We are often so preoccupied with the impressions we make on other people that there’s not much time left to invest in creating a better organizational culture. We hesitate to voice our opinions, acknowledge our vulnerabilities, or take risks, fearing potential repercussions on our employment status or reputation. Contrary to common intuition, research indicates that […]
Read More… from Building psychological safety in the workplace
For decades emotional expression has been stigmatized in the workplace. The infamous “leave your emotions at the door” approach kept us apart, holding back, feeling like we cannot be ourselves fully. Progress has been made, and in today’s professional landscape, emotions are actually welcomed. Leaders now understand that integrating emotional intelligence in decisions in […]
Whether we’re talking about hiring a new colleague, addressing a conflict, or dealing with a customer complaint, it can all be handled better and with a greater outcome when emotional intelligence is brought into the mix. Investing in EI comes with a lot of benefits, both on the financial side (revenue increase, yey!), as well […]
Read More… from Why it pays off to invest in EI company-wide